Data Collection & Minimization
We adhere to strict data minimization principles. We only collect the technical and billing elements strictly necessary to generate your subscription lines and deliver activation credentials:
Direct Contact & Order Info
When placing an order or contacting technical support, we collect contact identifiers such as your email address, WhatsApp number (if provided for direct dispatch), and chosen plan term.
Technical Configuration Metadata
To ensure playlist routing compatibility, we may process hardware parameters submitted by you, such as your MAC Address (for MAG boxes or specialized portal applications) and device operating system type.